SaaS Resources

SaaS Resources

Are you a founder of a SaaS company? Congrats, you've taken the first step towards being perpetually sleep-deprived and constantly refreshing your metrics dashboard. …read more

As a leader, providing feedback should be an ongoing process that happens regularly, formally, and informally. This article will explore the dos and don'ts of …read more

The challenges are abundant, and the pace of change is relentless. But fear not, intrepid SaaS adventurers. We're here to equip you with a secret weapon: …read more

The SaaS market is becoming increasingly crowded, with more and more companies vying for attention and market share. With the barrier to entry lower …read more

Your SaaS product is taking off like a rocket, and you feel invincible. But before booking that private island for your retirement, you must recognize the …read more

As a SaaS founder, you're not just a provider of cloud-based services; you're a modern-day magician, making dreams come true with the wave of your coding wand.  …read more

In this fast-paced, ever-changing environment, running your business is not enough.  You need to run it like a cheetah on steroids. That's where Agile methodologies …read more

Emotional intelligence, or EI for short, is the ability to understand and manage your own emotions, as well as the emotions of others. It's like having an …read more

Delegation is not just about sitting back and sipping margaritas while your team does all the heavy lifting. It's about empowering your team to take on …read more

Sales enablement is a vital component of the modern sales process that helps sales teams successfully sell SaaS products or services. It encompasses all …read more

Understanding who a power user is and how they interact with your platform will be vital to innovating and staying ahead of the competition in 2023. ….read more

You may have heard all the fuss surrounding product management in 2023, but what exactly is it? If this question has been nagging at you like ….read more

PMMs help SaaS teams bring their products to new audiences and engage existing customers. They can work to refine product messaging, create new …read more

Growth marketing is all about focusing on continuous, customer-driven growth at scale. It's about understanding where customers are in their journey, ….read more

An effective pricing strategy should maximize your revenue and profits while also considering customer lifetime value and satisfaction. ….read more

We all know the power that videos can have for brand messaging, especially for attracting new users. But where do you start when it comes to implementing ….read more

An acquisition channel is a medium or platform through which you can acquire customers for your SaaS company. Examples include social media, ….read more

A growth marketer is a somewhat new concept in the tech world: someone who helps businesses scale and identify profitable opportunities for growth.  ….read more

Investing in effective retention strategies can help SaaS businesses keep existing customers engaged and loyal while driving growth.  ….read more

In its simplest terms, a sustainable team can continue to operate without the direct input of the founder or CEO. It's made up of self-organizing and ….read more

LSM is a practical approach to product development that focuses on rapid prototyping and iterative testing to validate whether an idea is worth pursuing. ….read more

Creating content for your SaaS company can be challenging. With so many types of content, understanding what works best and   ….read more

Account-based selling is a powerful sales strategy focusing on individual accounts, and it's been gaining traction in the world of SaaS business growth. ….read more

Subscription management effectively manages customer subscriptions, allowing you to automate billing processes and provide more tailored services to ….read more

By leveraging data and machine learning, businesses can make more accurate predictions about future demand, user behavior, and other key ….read more

Customer lifetime value (CLV) is a crucial metric for any SaaS company, and understanding how to increase it is essential for long-term success. ….read more

Whether you're just starting or have been in business for years, optimizing your SaaS product for maximum usability and performance ….read more

A solid organizational culture encourages team members to give feedback and share their knowledge. This helps companies stay ahead of the curve and ….read more

When it comes to running a successful business, innovation is critical.  A culture of innovation can help your team stay ahead of the competition  ….read more

An engaged customer base is essential for businesses to increase their profits and stay ahead of the competition. However, with so many different strategies, ….read more

It can be challenging to motivate a sales team after a bad month. It's easy for morale and motivation to take a hit when things don't go according to plan.  ….read more

Product demos are a powerful tool for closing deals and gaining customer trust. They allow prospects to get an up close and personal look at your  ….read more

For SaaS sales executives, understanding the nuances of a complex sale is essential for success. Complex sales involve multiple stakeholders and require ….read more

Sales-led and product-led strategies are two approaches to business that are becoming increasingly popular amongst companies of all sizes.  ….read more

Having a successful sales team is essential for any business. But how do you measure success? How do you know if your sales team is doing its job? ….read more

If you're exploring building a distributed team, you'll want to ensure your team is set up for success. Otherwise, you risk falling prey to remote ….read more

Customer service is paramount for the success of your SaaS company. Your customers need to know that you care about their needs and concerns and are ….read more

An effective onboarding process is key to ensuring that customers understand your product and are equipped with the knowledge they need to use it to its ….read more

No one likes it when a customer complains about their product or service. Still, these complaints are incredibly valuable if you know how to use them.  ….read more

When running a company, there's no substitute for hard work.  But if you want to take your SaaS company from zero users to millions in revenue, boosting ….read more

Adaptation precedes innovation. The ability to change and adjust according to new circumstances allows species and companies to survive and thrive.   ….read more

If you're scaling a SaaS company, your product team will play a fundamental role in developing and refining your product. But what exactly is a product team?….read more

This simple guide will provide an overview of a go-to-market strategy, its purpose, and how to develop one for your SaaS company. We'll also discuss how to ….read more

Are you ready to take your SaaS business to the next level?  Understanding and implementing a sales compensation plan can be vital to achieving success. ….read more

Having a clear understanding of the essential roles within your SaaS team can help ensure that all parts of the organization are working together  ….read more

Team building is critical to any successful business, and SaaS companies are no exception. It helps people in your organization develop better relationships ….read more

Did you know that Instagram has over 400 million users? That's huge considering that it started as a free mobile app in 2010. But Instagram is not only ….read more

Running a SaaS business means having to juggle a lot of moving parts. You have customer onboarding and support, and product development, ….read more

Modern businesses face a new challenge in the digital world — getting new employees up to speed quickly. With technology playing a more significant ….read more

Traditionally, the World Cup has been a boon for the broadcast television industry. But in the age of digital media, the tournament presents ….read more

Employee onboarding is the foundation of how you communicate with and welcome new hires into your company, and it's an essential part of employee retention and engagement. ….read more

A Vice President of Sales plays an essential role in any organization. They oversee a company's sales efforts, ensuring that targets and sales ….read more

Platform-native marketing is quickly becoming the norm in today's digital world. It involves leveraging the unique features of each platform ….read more

The VP of Marketing is a highly specialized role within a tech company.  As the leader of the marketing team, the VP of Marketing is responsible for ….read more

In today's tech landscape, the success of a SaaS brand depends on its ability to increase average deal size. As customer acquisition costs continue ….read more

Team norms are the shared expectations and standards for team members. They are the collective behaviors and attitudes ….read more

If you're a SaaS company looking to increase your customer base, understanding lead velocity rate (LVR) is essential. You can use it to measure ….read more

Conversational marketing is a relatively new approach to marketing that focuses on creating meaningful conversations with customers to ….read more

The freemium model has been a popular pricing strategy in the SaaS industry for decades. For a good reason: It taps into people's reciprocity principle ….read more

SaaS marketing plans are essential for businesses that want to optimize customer acquisition, engagement, and retention.  ….read more

CAC is a crucial metric for evaluating a company's marketing performance and is used to assess the return on investment from marketing efforts. ….read more

Content strategy is becoming increasingly crucial as it helps you create meaningful, engaging, and successful content to achieve your goals. ….read more

Advertising is the holy grail for SaaS founders. It's the one surefire way to get “butts in seats” and the most difficult to master. ….read more

The key to success doesn't lie in perfection. It lies in evolution, in your ability to learn and improve. And it all starts with identifying your weaknesses — ….read more

Building a high-performing team is an investment.  The stronger your team, the better you'll be able to execute tasks and achieve goals. ….read more

Event marketing involves creating and promoting live events to engage customers, connect with potential new customers, and drive sales and ….read more

This blog post will explore four creative models for customer segmentation. We'll also outline how they work and the benefits of using them. ….read more

People love getting problems solved fast. Adding a live chat to your website could dramatically increase users' satisfaction and sales.….read more

With the increasing proliferation of remote and hybrid workforces, the need for more effective training methods is greater than ever. Not only do employees ….read more

In the absence of a point of differentiation, offering generic services leads consumers to evaluate the people doing the work. Referring to your service ….read more

Customer Acquisition Cost (CAC) payback is a metric that helps businesses measure their marketing investments. It looks at the total ….read more

In a traditional business, the customer buys your product or service once, and it is up to you to try to convince them to buy again in the future. However, ….read more

Whether you're a legacy player looking to keep up with the Joneses or a startup just entering the market, customer success has quickly become ….read more

The problem with employee onboarding is the number of organizations doing it wrong. A whopping 88% of employees believe their organizations ….read more

Organic traffic is great—but it's only part of the equation. If visitors aren't converting, your business isn't growing. That's where ….read more

To help you get the best sales reps on board, we've broken down what makes a great SaaS salesperson. From interpersonal skills ….read more

Creating a sales strategy for your SaaS company can be daunting, but having one in place is essential to reach your growth goals. ….read more

What's the difference between a traditional sales process and a SaaS one? Why does it matter? Today, we'll answer those questions as ….read more

Are you spending too much money on marketing? Are your sales prospects doing a disappearing act? Have you been experiencing a low ….read more

When it comes to customer success, there's one thing that reigns supreme: metrics. That's why SaaS executives must know what customer ….read more

You've likely spent countless resources mapping and streamlining your new employee onboarding process. But you can always improve even the  ….read more

It’s one of the fundamental questions all owners must wrestle with. Owning a relatively small slice of a big pie has worked out well for both Elon Musk ….read more

Great marketing hooks users from the beginning.  Like renowned fiction movies, an intriguing beginning is what compels users to ….read more

When was the last time you calculated the percentage of your net worth tied to your company’s value? When you started your business ….read more

Most founders aren't thinking in terms of creating a sustainable growth machine when starting a company. That's a mistake. ….read more

In this blog post, we'll explore 2023's best practices for recruiting sales employees and give you the tools you need to find the perfect fit for your ….read more

The first step of creating a recurring revenue model for your business has nothing to do with your billing platform and everything ….read more

The success of your company depends on your ability to lead it. The question is: How can you become a better leader? ….read more

What's the difference between a traditional sales process and a SaaS one? Why does it matter? Today, we'll answer those questions as ….read more

Many things go into making a successful SaaS business. But one of the most important — and often overlooked — is sales. ….read more

Some people define insanity as “doing the same thing repeatedly and expecting different results.” Sadly,  this is how many SaaS brands operate. ….read more

There's no escaping it: As your SaaS company grows, so too does the complexity of running it. But with the right strategy in place, you can ….read more

No doubt that marketing is one of the most important functions of any SaaS business. After all, marketing is responsible for bringing in ….read more

Numbers don't lie. As a SaaS owner, you are always looking at the numbers to make decisions. Two of the most important numbers ….read more

Your logo might not be that impressive. Your website might need some help. Your offices might be a little messy. ….read more

As a SaaS owner, you're probably impatient to see your business grow. You want to scale up fast and get to the next level. ….read more

It's time to develop your next product — but you're scared. You've heard that product strategy is important, but ….read more

The customer journey in SaaS is a long one, and it doesn't just involve the customer signing up and paying for a subscription. It involves ….read more

Growth is the name of the game in SaaS.  While bootstrapped companies are often financially stable, they almost always have a hard ….read more

The SaaS industry is plagued with acronyms and business gobbledygook. If you're not careful,  you'll find yourself in a state of ….read more

Is your digital strategy working? If you're like most founders, you jumped head-first into the digital world and never asked yourself ….read more

If you're like most CEOs, then you're always on the lookout for new and innovative ideas to grow your business. But ideas aren't worth ….read more

SaaS is all about understanding and predicting customer behavior. Much like their traditional software predecessors, SaaS companies ….read more

Let’s just put it right on the table: Building a cohesive team is hard. Defining the right roles. Finding the right talent without overspending. ….read more

Before we get into the nitty-gritty of sales team structure, we need to take a look at what's required for an effective team. ….read more

A superbug started terrorizing the world. Professional basketball was canceled. One by one, the world began to close its doors. ….read more

A great pitch deck can help you secure funding, land new clients, and grow your business. But what makes a great pitch deck? ….read more

SaaS companies and their business ecosystem have gone through incredible changes over the past few years; driven by a mix of consumerization of IT, cloud. ….read more

Survey a group of founders about the personality traits that made them successful, and they will be quick to use words like determination, ….read more

Visualizing a shortlist of potential acquirers when you make key decisions is a good way to vet
your next move. Imagining how ….read more

How many people can one person manage? Harvard Business Review estimates the ideal range for an experienced manager is ….read more

Doctors in the developing world measure their progress not by the aggregate number of children who die in childbirth, but by the infant mortality ….read more

If you have a recurring revenue model, by contrast, where customers subscribe and pay on an ongoing basis, you can expect your valuation ….read more

A business not dependent on its owner is the ultimate asset to own. It allows you complete control over your time so that you can choose ….read more

By focusing on the role of the parent rather than business driver, the demands on your time lessen as your employees pick up ….read more

How’s your workload these days? If the pandemic has forced you back into the weeds of your business, you’re not alone. Many owners are ….read more

The key to ensuring that what you have is difficult to replicate is focusing on a single product or service and building on your competitive point of differentiation.  ….read more

As a business owner, you’re likely proud of the results you’ve achieved in the past, but when it comes to the value of your business, your future ….read more

Re-occurring and recurring revenue may sound similar, but when it comes to your company’s value, recurring revenue is far better. Consider ….read more

Recurring revenue is more valuable than reoccurring sales because of its predictability. Therefore, it’s worth considering how to turn repeat ….read more

In the world of SaaS, there are a lot of moving parts. A multi-faceted approach to leadership coaching can help you develop your company ….read more

You probably already know that a customer or employee dependency can undermine the value of your business, but have you ever ….read more

Just like in football, you have to defend against an end run coming from a supplier that chooses to go around you to get to your customers. ….read more

A financial buyer is acquiring your future profit stream, so they will evaluate your business based on how much profit it is likely to make and how ….read more

If you’re trying to figure out what your business might be worth, it’s helpful to consider what acquirers are paying for companies like ….read more

Recurring revenue makes your company more predictable, extends the lifetime value of a customer and ultimately makes your business ….read more

What’s your greatest strength as a CEO? Sales? Marketing? Operations? Whatever you do well, know that it might become ….read more

In a world where anything is available at the click of a mouse, the fact that you’re local means very little. To build a valuable company, you need ….read more

How well does your company run when you don’t show up for work? The answer to this question has a significant impact on the value ….read more

If your goal is to build a more valuable company, stop selling your time. Billing by the hour or day means customers are renting your time ….read more

For a hard-charging A-type entrepreneur, the steps above can be complicated and feel counterintuitive. They may even have a short-term negative impact on your  ….read more

As we enter a new decade, it’s fun to look back on the companies that have stood the test of time. Despite a few well-financed chicken-focused start-ups, ….read more

Does your business offer a service or a product that you differentiate through a higher level of service? If so, you're probably disproportionately ….read more

Veterans refer to “the fog of war” to describe how difficult decision making can be when you’re on
the battlefield with imperfect ….read more

Much is made of analyzing the personality traits of successful entrepreneurs. Some appear outgoing. Others are introverts. Some lean ….read more

Developing a successful business is different from starting one. Generally speaking, it's more difficult and takes longer than the initial ….read more

You know what they say: “Rules are meant to be broken.” That's especially true regarding your business. After all, if you always play by ….read more

CEOs have a lot of responsibility. Not only do they have to make sure their company is profitable. They must also be competent in a variety of ….read more

In many cases, these musicians come to Nashville to be discovered but pay their rent using the tips they get by playing other people’s songs. ….read more

Most company founders are good at the first stages of entrepreneurship. But in the phases that follow, they may only be average. Just because ….read more

It can be tempting to offer shares in your company to finance its growth. These days, there are plenty of investors chasing promising new ….read more

In order to be acquired for a premium, consider committing to a product, service, or bundle that does one thing well. Your aim should be ….read more

Small businesses often operate as if their sole purpose is to fund the owner’s lifestyle, but the most valuable companies are run with financial rigor. ….read more

The very best time to sell your business is when someone wants to buy it. While it can be tempting to continue to grow your business ….read more

As we roll into the fourth quarter of the year, you may be starting to consider your business goals for next year. Given how 2020 has gone, ….read more

Volvo recently announced they will make their cars available on a subscription model where consumers will pay one fixed fee per month for access ….read more

A new decade always comes with a slew of predictions that can be scary. Will a new superbug take hold? Will the stock market crash? ….read more

Why do entrepreneurs go outside their bull’s eye? When you’re a self-funded start-up, you’re scrambling — just trying to bootstrap your way to ….read more

Most owners believe the best way to improve the value of their company is to make more profit – so, they find ways to sell more and more. ….read more

In a traditional business, the customer buys your product or service once, and it is up to you to try to convince them to buy again ….read more

If you were to draw a picture that visually represents your role in your business, what would it look like? Are you at the top of an organizational ….read more

Wind Mobile founder Anthony Lacavera has started 12 businesses, six of which he has exited. His exits have ranged in value from the $6 million ….read more

Many founders become the target of a proprietary deal without even knowing they have been duped. First, someone senior from the acquiring ….read more

A product that sells itself is the ultimate dream for SaaS owners, but you might be wondering how to make your product irresistible. ….read more

So, how do you go about creating a market-winning product strategy? It all starts with understanding your customers and what they want ….read more

Your product development and marketing efforts are like french fries and ketchup. Each of them is good on their own, but they're even better ….read more

Is your SaaS business growing as quickly as you'd like? If not, don't worry. You're not alone. Many SaaS owners struggle to increase their ….read more

Perhaps you already feel like you have a good handle on the little details of running a SaaS company, like creating a pricing model, onboarding and support ….read more

Recruiting salespeople at a startup: Not easy. You need to recognize and hire top sales talent fast, before larger competitors do. And you need to ….read more

That's the goal right? Increasing sales. It's on just about every company's to-do list. And it probably should be. After all, there is no point in ….read more

There's a lot that goes into a successful product launch. From creating awareness to generating leads, you need to have a plan and execute it ….read more

If you want to grow, get more customers, and increase your revenue, marketing is a “necessary evil.” Not because the marketing world isn't ….read more