💡 Is your SaaS pricing strategy transparent, or are you unknowingly hurting your brand? If you're expanding globally, do you understand the hidden complexities of international payments and compliance?
On this episode of SaaS Fuel, host Jeff Mains sits down with Lucas Lovell, VP of Product at Paddle, to discuss the mistakes SaaS founders make with pricing, localization, and global payments—and how to fix them.
Key Takeaways
00:00 – Is your SaaS pricing strategy misleading customers?
05:30 – Why global expansion is harder than most founders think
10:15 – The #1 thing that SaaS founders underestimate about localization
16:40 – How SaaS companies should rethink pricing transparency
22:55 – How sales tax & compliance impact global growth
29:30 – Why currency localization is critical for conversions
35:50 – The hidden cost of ignoring alternative payment methods
41:15 – How AI is disrupting SaaS pricing models
47:30 – Top compliance mistakes that can damage SaaS brands
54:05 – Final advice for SaaS founders scaling internationally
Tweetable Quotes
“Good businesses shouldn't have to rely on deceptive pricing tactics to succeed. Transparency builds trust.” – Lucas Lovell
“Expanding globally is more than flipping a switch—it’s a legal, financial, and logistical maze.” – Jeff Mains
“If your SaaS isn't optimizing payments, you're leaving money on the table.” – Lucas Lovell
“5-10% increase in checkout conversion isn't small—it's a game-changer.” – Jeff Mains
SaaS Leadership Lessons
Lack of pricing transparency kills trust – Companies that rely on misleading UX tactics risk long-term brand damage.
Sales tax compliance is a growth challenge, not just an operational task – SaaS founders need to get ahead of evolving regulations.
Localization is about more than just language – Payment methods, pricing strategies, and cultural preferences all impact conversion rates.
AI is reshaping SaaS billing – Founders need to rethink value-based pricing and the shift toward usage-based models.
Payments should be seen as a growth engine, not just a necessity – The right strategy can boost conversion rates by 5-10%.
Guest Resources
Email – lucas.lovell@paddle.com
Website – http://www.paddle.com/
Linkedin – https://www.linkedin.com/in/lucaslovell/
X – https://x.com/lucas_lovell
Episode Sponsor
Small Fish, Big Pond – https://smallfishbigpond.com/ Use the promo code ‘SaaSFuel’
Champion Leadership Group – https://championleadership.com/
SaaS Fuel Resources
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