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The Key to Customer Success: Journey Mapping and Optimization
October 17 @ 2:00 pm - 3:00 pm
Join us for an in-depth look at how customer journey mapping and optimization can transform your business. We’ll cover key concepts, frameworks, and real-world examples to help you fine-tune the way you engage with your customers.
In this web training, you'll learn:
✔️Customer Journey Mapping Toolkit: Get access to a complete set of tools designed to help you visualize and analyze your customer journey, from acquisition to retention.
✔️Identifying and Fixing Friction Points: We’ll teach you how to identify the bottlenecks in your customer’s experience, optimize them, and remove barriers that might be stalling conversions or leading to churn.
✔️Aligning Teams to Moments That Matter: Understand how to get your product, marketing, sales, and support teams working together on the touchpoints that have the biggest impact on customer satisfaction and loyalty.
Oct 17th, 2024 | 2:00 PM CST
This FREE Training is Limited, So Register Now!
This FREE Training is Limited, So Register Now!
Champion Leadership Group gives B2B SaaS leaders an unfair advantage in scaling up revenue and outwitting competitors with a fractional C-Suite, a world-class operating system, and a community of SaaS founder peers.