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The Key to Customer Success: Journey Mapping and Optimization

October 17 @ 2:00 pm - 3:00 pm

Join us for an in-depth look at how customer journey mapping and optimization can transform your business. We’ll cover key concepts, frameworks, and real-world examples to help you fine-tune the way you engage with your customers.

In this web training, you'll learn:

✔️Customer Journey Mapping Toolkit: Get access to a complete set of tools designed to help you visualize and analyze your customer journey, from acquisition to retention.

✔️Identifying and Fixing Friction Points: We’ll teach you how to identify the bottlenecks in your customer’s experience, optimize them, and remove barriers that might be stalling conversions or leading to churn.

✔️Aligning Teams to Moments That Matter: Understand how to get your product, marketing, sales, and support teams working together on the touchpoints that have the biggest impact on customer satisfaction and loyalty.

Oct 17th, 2024 | 2:00 PM CST
This FREE Training is Limited, So Register Now!

Champion Leadership Group gives B2B SaaS leaders an unfair advantage in scaling up revenue and outwitting competitors with a fractional C-Suite, a world-class operating system, and a community of SaaS founder peers.

Venue

Virtual Event
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Organizer

Champion Leadership Group
Email
jeff@championleadership.com
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